Altenburger Land Tourist Information Office

Altenburger Land Tourist Information Office

The Altenburger Tourist Information Office is the official tourism centre of the Altenburger Land. We are the first contact partner for your enquiries: reserving accommodation, adventure offers and tickets, as well as advice for questions of any kind. In addition, we also offer numerous souvenirs and small presents in our shop at the Altenburger Market – the perfect gift for your loved ones at home. Nevertheless, we also repeatedly talk to residents of Altenburg regarding new offers and information.
We look forward to you visiting us!
Visit us!
Markt 10, 04600 Altenburg
+49 (0)3447 89 66 89
info@altenburg.travel
Monday to friday
9 am - 6 pm
Saturday, sunday, public holidays
10 am - 2 pm
(January to march: saturday and public holidays closed)
 

With the support of funds provided by the European Union within the framework of the European Fund for Regional Development (EFRD)

Our services

You are interested in a cooperation with the Altenburger Land Tourist Information Office or you would like to present your object via our network?
The Head of the Altenburger Land Tourist Information Office, Lisa Piller, would be delighted to provide assistance and answer your queries!
+49 (0)3447 89 66 89 | info@altenburg.travel

Advise / Planning / Organisation

We plan your trip to the Altenburger Land, provide tips and recommendations and organise your events.

Ticket, book and souvenir sales

In our Tourist Information Office at the Altenburger Market, we offer you a large selection of elegant and attractive souvenirs.

Booking

Book accommodation, sightseeing tours, round trips or adventure offers directly with us. We put together the right packages for your travel group.

Product placement and marketing

You have the offer, we have the know-how! Together with the Altenburger Land Tourist Information Office, a large successful network of marketing possibilities will open up to your company.

CERTIFIED TOURIST INFORMATION

The Altenburger Land Tourist Information Office has been officially awarded thei-Marke (seal of quality) by the German Tourist Association (DTV).
Our focal areas of work:
Fulfilling all 14 minimum criteria laid down by the DTV (infrastructure, employee qualification, service offers and free basic tourist information) as well as 40 other criteria
Use of modern digital information methods within the office
High quality of advice from the Tourist Information Office staff
Utilisation of the Tourist Information Office as an additional office for the Osterländer Zeitung newspaper

We are certified by
ServiceQualität Deutschland

ServiceQualität Deutschland reflects our systematic commitment to the improvement of service and quality.
Your well-being is a matter of great important to us!
Companies with the Seal of Quality foster these quality principles

  • ServiceQualität is teamwork - We foster a working environment that promotes the motivation and the expertise of our employees.
  • We attach great value to suggestions and ideas, which make a contribution to a continual improvement of our quality standards.
  • Friendliness and responsiveness - Our approach is friendly and courteous. Each and every member of staff is a contact partner for your enquiries and requests.
  • Empathy and sensitivity - We take your individual needs seriously.
  • Expertise and reliability - We always provide our services in a reliable and professional manner.
  • Ambience (facilities, environment) - We foster setting-up and equipping in our company.
  1. Qualification and further training - We are constantly furthering our own knowledge in order to be able to fulfil the current needs and requirements at all times.
  2. Innovation and diversity - Our work is constantly focused on new target-group-appropriate offers and services, in order to meet topical and individual requests.
  3. Support and cohesion – Mutual support and cooperation within the team is a matter of importance for us.